Terms of service

Effective Date: 2025-09-13

Overview

This website is operated by CuberShop. Throughout the site, the terms “we”, “us” and “our” refer to CuberShop. We offer this website, including all information, tools, and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. If you do not agree to them, you must not use the site or services.

1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least 16 years of age or have the consent of a parent/legal guardian. If we discover that an order was placed by someone under 16 without appropriate consent, we reserve the right to cancel the order and issue a refund according to our policies.

You may not use our products or services for any unlawful or prohibited purpose, nor violate any applicable laws or regulations in your jurisdiction.

You confirm that all information provided during checkout is accurate, complete, and belongs to you or has been authorised for use. You are solely responsible for any unauthorised use of payment methods, accounts, or personal information used to place an order.

2 – General Conditions

We reserve the right to refuse service to anyone for any lawful reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.

3 – Accuracy of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information only and should not be relied upon as the sole basis for decision-making. We reserve the right to modify site contents without prior notice.

4 – Pricing and Service Changes

Prices for our products may change without notice. We may modify or discontinue any service or product without prior notice, provided such changes comply with applicable laws.

5 – Products or Services

Some products may be available exclusively online and may have limited quantities. Product images and colours are displayed as accurately as possible, but we cannot guarantee that your screen’s display will match the actual product.

We reserve the right to limit the sale of products or services to certain individuals or regions and to limit quantities per order. Product descriptions and pricing may change at any time. We also reserve the right to cancel any orders placed at incorrect prices resulting from typographical errors, system errors, or other mistakes, and such orders will not be fulfilled at unintended or erroneous pricing.

6 – Order Processing and Cancellations

Once an order is processed internally (e.g., payment confirmed, items picked or packed), it cannot be cancelled. If you wish to cancel before processing, contact us immediately at info@cubershop.com.

We reserve the right to verify any order before acceptance, including but not limited to requesting additional identification, payment verification, or confirmation of shipping details.

We may cancel, suspend, or refuse any order that appears to be fraudulent, unauthorised, suspicious, or in violation of our policies, including but not limited to abnormal ordering patterns, multiple accounts, or suspected resale activity. In such cases, we are not obligated to fulfill the order, and any refund will be processed according to our internal review procedures.

Any chargeback, payment dispute, or unauthorised transaction claim may result in immediate suspension of the associated account and refusal of future orders. We reserve the right to provide transaction records, shipping confirmation, and communication history to payment providers to contest such claims.

7 – Returns and Refunds

We offer a 30-day return period from the date of delivery. For details, refer to our "Shipping and Return Policy".

8 – Optional Tools

We may provide access to third-party tools “as is” and “as available,” without warranties or endorsements. Your use of these tools is at your own risk and subject to the third party’s terms.

9 – Third-Party Links

Our site may include links to third-party websites. We are not responsible for their content, accuracy, or practices, and you use them at your own risk.

10 – User Content and Feedback

If you submit suggestions, reviews, or other content (“Submissions”), you grant us a non-exclusive, royalty-free, perpetual licence to use, modify, and publish such content. We have no obligation to keep submissions confidential or respond to them.

You agree that your submissions will not violate any rights of third parties or contain unlawful, abusive, or harmful material.

11 – Personal Information

Your submission of personal data is governed by our Privacy Policy, available on our website.

12 – Errors and Omissions

Occasionally, our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the right to correct these and update or cancel orders if necessary.

13 – Prohibited Uses

You may not use our site or services to:

• Engage in illegal activity
• Send false or misleading information
• Upload malicious code or disrupt site functionality
• Collect personal information of others without consent
• Spam, phish, or scrape site data
• Infringe intellectual property rights
• Place fraudulent or unauthorised orders
• Use stolen payment methods or impersonate another individual
• Abuse promotions, discounts, or refund policies
• Create multiple accounts to bypass purchase limits or restrictions

We reserve the right to terminate access for violations.

14 – Indemnification

You agree to indemnify and hold CuberShop harmless from any claim or demand arising from your breach of these Terms or violation of any law.

15 – Severability

If any provision of these Terms is found unenforceable, the remainder will remain in effect.

16 – Termination

These Terms remain in effect until terminated by you or us. You may terminate at any time by ceasing site use. We may terminate immediately if you breach these Terms.

17 – Entire Agreement

These Terms, together with our Privacy Policy and other posted policies, constitute the entire agreement between you and CuberShop.

18 – Governing Law

These Terms shall be governed by the laws of Hong Kong.

19 – Changes to Terms

We may revise these Terms of Service from time to time to reflect updates in our business practices, products, services, or applicable laws. When changes are made, the updated version will be posted on this page and will take effect immediately unless otherwise stated. We encourage you to review this page regularly to stay informed of any updates. By continuing to use our website or services after revised Terms have been posted, you acknowledge and agree to be bound by the new version.

20 – Interpretation of Policies

CuberShop reserves the right to make the final interpretation and explanation of all policies stated in this document.

While we strive to ensure that our Return & Refund Policy, Shipping Policy, and Terms of Service are clear and transparent, there may be situations that require clarification.
In such cases, CuberShop’s official explanation shall prevail.

If you have any questions or concerns about how these policies apply to your order, please contact us for assistance.

21 – Contact Information

For questions about these Terms, contact us at:
info@cubershop.com